Because everything we create is “custom made,” we require a deposit of 50% of the project fee prior to the start of your job. That secures your time on our calendar.
For projects from $1,000 to $10,000, the balance of the project fee is due prior to delivery of the first draft.
Please contact us for payment terms on projects of $10,000 and up.
All payments are non-refundable. However, to ensure your 100% satisfaction, we offer two free revisions of your first draft within 30 days of delivery. (Please note that once you use or publish the draft, we will assume that you’re satisfied with it and no further free revisions will be included.)
For hourly projects such as consulting, work is billed against a retainer fee, payable in advance.